Last Updated: September 27, 2026

Optima Technical Solutions LLC ("Company", "we", "us", or "our"), operating as Optima Reviews, respects your privacy and is committed to protecting the personal data collected through our website and software platform (the "Services").

1. Information We Collect

We collect information that you provide directly to us, including:

• Contact Data: Name, business name, physical address, email address, and telephone number when you request a demo, register for an account, or contact support.

• Client Contact Lists: Contact details (names, emails, phone numbers) uploaded by Clients to deliver automated review requests.

• Technical & Usage Data: IP address, browser type, device information, and interactions with our website via standard cookies and analytics tools.

2. How We Use Your Information

We use personal information exclusively to:

• Operate, maintain, and deliver our review management software and automated workflows;

• Send transactional notifications, account updates, and customer support messages;

• Deliver SMS review communications on behalf of our Clients;

• Comply with legal obligations and enforce our Terms and Conditions.

3. MANDATORY SMS & MOBILE DATA PRIVACY CLAUSE (CTIA / 10DLC COMPLIANT)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Mobile phone numbers and SMS opt-in consent collected by Optima Reviews will never be sold, rented, leased, or shared with external third parties for marketing purposes under any circumstances.

4. Data Sharing & Service Providers

We do not sell your personal information. We only share personal data with trusted third-party service providers (such as web hosting, database infrastructure, and telecommunications providers including Twilio/LeadConnector) strictly necessary to operate our platform and deliver SMS/email communications. All providers are contractually obligated to safeguard your data.

5. Your Rights & Opt-Out Options

• SMS Opt-Out: You can stop receiving text messages from us at any time by replying STOP to any mobile message. You may also reply HELP for support.

• Email Unsubscribe: You can unsubscribe from marketing emails by clicking the "Unsubscribe" link located at the bottom of any email.

• Data Access & Deletion: You may request access to, correction of, or deletion of your personal data by emailing us at [email protected].

6. Contact Us

For questions regarding this Privacy Policy or our data practices, please contact:

Optima Technical Solutions LLC d/b/a Optima Reviews

c/o Oklahoma Registered Agent LLC

9905 S Pennsylvania AVE, STE A

Oklahoma City, OK, 73159

Email: [email protected]